“Accessible tourism enables people with access requirements, including mobility, vision, hearing and cognitive dimensions of access, to function independently and with equity and dignity through the delivery of universally designed tourism products, services and environments. This definition is inclusive of all people including those travelling with children in prams, people with disabilities and seniors.”
The experience that encouraged me to think about guests with different limitations and start writing accessible programs was when I saw the tears of joy in my guests’ eyes when I took them to an orchid factory near their hotel. The factory had a nice, wide doorway which made it accessible for my guests in their wheelchairs. This doorway came to represent the access to new experiences for my guests.
Every day we are becoming more and more aware of the concept of integration for people with disabilities and limitations. Some data sources state that there are more than 50 million people with disabilities in Europe and yet it is only since 2008 that Europe has begun to create an accessible tourism approach.
So, every year as more and more cities are declared “barrier-free destinations”, we can find more suitable buses and vans for our guests as well as different activities, exhibits and attractions.
ME AND MY TEAM WILL DO OUR BEST TO UNDERSTAND AND PROVIDE FOR THE NEEDS OF ALL OUR GUESTS
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